Terms of service

TERMS OF SERVICE

Last Updated: [DATE]

Welcome to Ruuh Ark. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By visiting our website and/or purchasing products from us, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please discontinue use of our website immediately.

1. Overview

This website is operated by Ruuh Ark. Throughout the site, the terms "we", "us", and "our" refer to Ruuh Ark.

By accessing our website or purchasing from us, you engage in our service and agree to be bound by these Terms of Service, including any policies referenced herein.

These Terms apply to all users of the website, including browsers, customers, merchants, and contributors of content.

2. Eligibility

By using this website, you represent and warrant that:

  • You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

  • You have the legal capacity to enter into a binding agreement.

  • All information provided by you is accurate and complete.

3. Account Terms

If you create an account on our website, you are responsible for:

  • Maintaining the confidentiality of your login credentials.

  • Restricting access to your account.

  • All activities that occur under your account.

You agree to provide accurate, current, and complete information and promptly update any changes.

Ruuh Ark reserves the right to suspend or terminate accounts found to contain inaccurate information or engage in suspicious activity.

4. Products and Services

Ruuh Ark offers perfumes, attars, fragrance products, and related accessories through its online store.

We reserve the right to:

  • Modify or discontinue products without notice.

  • Limit quantities available for purchase.

  • Refuse service to any customer at our discretion.

Product availability is subject to stock availability.

5. Product Descriptions

We strive to display product information, descriptions, images, and pricing as accurately as possible.

However:

  • Product colors may vary depending on device screens.

  • Packaging designs may change from time to time.

  • Fragrance perception varies from person to person.

  • Minor differences in appearance do not constitute defects.

We do not guarantee that all information on the website is completely error-free.

6. Pricing and Payment

All prices displayed on the website are in Indian Rupees (INR).

By placing an order, you agree that:

  • Prices are subject to change without prior notice.

  • Applicable taxes and shipping charges may be added during checkout.

  • Payment must be completed before order dispatch.

  • Orders may be cancelled if pricing errors or technical issues occur.

Accepted payment methods are displayed at checkout.

7. Order Acceptance and Cancellation

All orders are subject to acceptance by Ruuh Ark.

We reserve the right to:

  • Refuse or cancel any order.

  • Limit quantities purchased per customer.

  • Cancel orders suspected of fraud or misuse.

  • Request additional verification before processing an order.

If an order is cancelled after payment has been received, a refund will be issued according to our Refund Policy.

8. Shipping and Delivery

Shipping and delivery are governed by our Shipping Policy.

While we aim to deliver products within the estimated timeframe, delays may occur due to:

  • Courier service disruptions

  • Weather conditions

  • Public holidays

  • Government restrictions

  • Circumstances beyond our control

Ruuh Ark shall not be liable for delivery delays caused by third-party logistics providers.

9. Returns, Refunds and Exchanges

Returns, refunds, and exchanges are governed by our Return & Refund Policy.

Customers are encouraged to carefully review that policy before placing an order.

By making a purchase, you acknowledge and accept the terms of the Return & Refund Policy.

10. Intellectual Property Rights

All content available on this website, including but not limited to:

  • Logos

  • Brand names

  • Product names

  • Images

  • Graphics

  • Text

  • Videos

  • Website design

is the exclusive property of Ruuh Ark and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written consent.

11. Prohibited Uses

You agree not to use the website:

  • For unlawful purposes.

  • To violate any local, state, national, or international law.

  • To transmit malware, viruses, or malicious code.

  • To infringe upon intellectual property rights.

  • To collect personal information of other users without authorization.

  • To engage in fraudulent, deceptive, abusive, or harmful conduct.

  • To interfere with website security or functionality.

Violation of these provisions may result in immediate termination of access to the website.

12. User Content

If you submit reviews, feedback, comments, suggestions, or other content to Ruuh Ark, you grant us a non-exclusive, royalty-free, worldwide right to use, reproduce, modify, and publish such content.

You agree that your submissions:

  • Do not violate any third-party rights.

  • Are not defamatory, unlawful, abusive, or misleading.

  • Do not contain malicious software or harmful content.

13. Disclaimer of Warranties

The website and all products and services are provided on an "as is" and "as available" basis.

Ruuh Ark makes no warranties, express or implied, regarding:

  • Website availability

  • Accuracy of content

  • Product suitability for a specific purpose

  • Uninterrupted website operation

Your use of the website is at your own risk.

14. Limitation of Liability

To the fullest extent permitted by law, Ruuh Ark, its owners, employees, affiliates, suppliers, and service providers shall not be liable for any:

  • Indirect damages

  • Incidental damages

  • Consequential damages

  • Special damages

  • Loss of profits

  • Loss of business opportunities

  • Data loss

arising from the use of the website or purchase of products.

In any event, our maximum liability shall not exceed the amount paid by you for the specific order giving rise to the claim.

15. Indemnification

You agree to indemnify, defend, and hold harmless Ruuh Ark and its affiliates from any claims, damages, liabilities, costs, and expenses arising out of:

  • Your violation of these Terms.

  • Your misuse of the website.

  • Your violation of any law or third-party rights.

16. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Any dispute arising out of or relating to these Terms, the website, or any transaction conducted through the website shall be subject to the exclusive jurisdiction of the competent courts at Hoshiarpur, Punjab, India.

17. Changes to Terms

Ruuh Ark reserves the right to modify these Terms of Service at any time without prior notice.

Changes will become effective immediately upon posting on this website.

Continued use of the website following any modifications constitutes acceptance of the revised Terms.

18. Contact Information

For questions regarding these Terms of Service, please contact:

Ruuh Ark
Email: JUSTAURA6666@YAHOO.COM

By accessing or using this website, you acknowledge that you have read, understood, and agreed to these Terms of Service.